Jay Ratliff - Professional null Speaker
Available

Jay Ratliff

Speaker & Booking Information

Clear Channel Radio and FOX News Contributor

Speaking Categories

Available for:

  • Corporate Appearances
  • Speaking Engagements
  • Virtual Events
  • Moderated Q&A Sessions
  • Fireside Chats
  • Meet-And-Greets

Jay Ratliff has been on the business lecture-circuit since 1991 showing business owners and managers how to exceed customer expectations....not just once but at every point of contact. As a former aviation general manager Jay created a Complaint Resolution Program for the world's largest airline...by showing how even customers with complaints can have their expectations exceeded.

Jay's techniques are so effective that in 2003 he was asked to help develop a Pre-Release Professional Development Program for the Ohio Correctional Facility - showing prisoners how even they can exceed expectations in gaining multiple interviews job offers and subsequent promotions. If these concepts can work for inmates following their release...they can work for anyone!

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