Renée Richardson Gosline Biography

Renée Richardson Gosline is a Senior Lecturer and Research Scientist at MIT Sloan School of Management, leading the Human-First AI group at MIT’s Initiative on the Digital Economy. An expert in behavioral science, technology, and AI’s impact on cognitive bias, she explores how digital structures affect human judgment. Her research includes algorithmic aversion, AI-human collaboration, and customer experience strategies, with publications in Harvard Business Review and the Journal of Consumer Psychology. Her forthcoming book, “In Praise of Friction” (MIT Press), examines AI’s influence on decision-making. A 2020 Thinkers50 Radar honoree and 2024 NSBE Inspire STEM awardee, she teaches MBA and Executive Education courses on AI CX strategy and Responsible AI. Previously a marketing practitioner at LVMH and Leo Burnett, she holds Harvard degrees (B.A., M.A., Ph.D.). Gosline serves on boards like the National Kidney Foundation and advises firms like IBM and Salesforce.

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