Dr. Cornel West
Provocative Public Intellectual & Groundbreaking Author

Frances Frei is Senior Associate Dean, Director of Faculty Planning and Recruiting and UPS Foundation Professor of Service Management at Harvard Business School (HBS). Professor Frei focuses her research and teaching on helping leaders to compete on excellence by designing, managing and scaling exceptional service firms. Her ideas have influenced leaders on the frontlines of building the global economy and shaped strategies of the worldâs most competitive companies. She is the co-author of the best-selling book, âUncommon Service: How to Win by Putting Customers at the Core of Your Businessâ (Harvard Business Review Press, 2011).
A legend in MBA and Executive Education classrooms, Professor Frei is widely recognized for her dynamic teaching style. She designed and led the required FIELD course at HBS, an experiential learning model that transformed the student experience at Harvard, and her course on service management is among the most popular offerings in the schoolâs recent history. In her role as Senior Associated Dean, Director of Faculty Planning and Recruiting, she is now working to unleash a new generation of global thought leaders.
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Looking to book Frances Frei for your next event? As a Senior Associate Dean and Professor of Service Management at the Harvard Business School; Best-Selling Author, Frances Frei brings a powerful story and engaging presence to corporate events, conferences, leadership programs, charity galas, and special appearances. The speaking fee for Frances Frei typically falls within the $50,000 - $100,000 range, depending on factors such as event location, type, and duration. Speaker Booking Agency offers transparent pricing and will provide a detailed quote tailored to your event needs. To check availability, request a quote, or learn more about booking Frances Frei, contact Speaker Booking Agency at 888-752-5831 or submit a booking request.
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Provocative Public Intellectual & Groundbreaking Author
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