Doug Lipp
Customer Service Expert, Leadership Advocate, Keynote Speaker

Prior to founding Retail Prophet, Doug spent over 20 years in the retail industry, holding senior international roles including the leadership of one of New York City’s most historic retail chains.
He is the author of two groundbreaking books, The Retail Revival: Re-Imagining Business for the New Age of Consumerism and Reengineering Retail: The Future of Selling in a Post-Digital World. Doug is also the nationally syndicated retail columnist for CBC Radio and sits on multiple advisory boards, including the David Sobey Centre for Innovation in Retail & Services at St. Mary’s University.
Contact a Speaker Booking Agent to inquire about Doug Stephens speaker booking, speaking fee details, and availability.
Looking to book Doug Stephens for your next event? As a Founder of The Retail Prophet, Doug Stephens brings a powerful story and engaging presence to corporate events, conferences, leadership programs, charity galas, and special appearances. The speaking fee for Doug Stephens typically falls within the $20,000 - $30,000 range, depending on factors such as event location, type, and duration. Speaker Booking Agency offers transparent pricing and will provide a detailed quote tailored to your event needs. To check availability, request a quote, or learn more about booking Doug Stephens, contact Speaker Booking Agency at 888-752-5831 or submit a booking request.
Get quick answers on booking, speaking fees, and virtual event options for Doug Stephens.
Customer Service Expert, Leadership Advocate, Keynote Speaker
Founder & CEO of Monumental Shift; Author of Brandscaping
International Keynote Speaker, Collaboration Strategist & Innovator in Business Relationships
Leading Customer Experience Speaker and Co-Founder of the Superfan Company
CEO of Suzy and Consumer Trends Expert
Former CEO of Popeyes Louisiana Kitchen Inc. & Author of Dare to Serve: How to Drive Superior Results by Serving Others
Customer service speakers provide more than technical methods by delivering transformation through a combination of empathy, strategic expertise and real-world experience. These experts lead discussions on customer loyalty, service innovation and the mindset required to turn everyday interactions into memorable brand moments. Their guidance helps teams build both heart and consistency in their performance through insights on digital customer engagement and customer experience transformation. The top customer service speakers use their expertise to create lasting impact during leadership trainings, frontline team development programs, and CX strategy summits. These voices address frontline service, customer engagement, brand trust development and service mindset transformation driving measurable growth. Events benefit from practical lessons that turn theoretical concepts into actionable strategies, equipping teams to elevate customer satisfaction. Through Speaker Booking Agency, you can find the top customer service speakers who know how to inspire and strengthen your team’s performance. Your organization will gain from speakers who transform each customer interaction into a strategic business advantage.
View speakers