Bruce Temkin
Speaker & Booking Information
Speaking Categories
Available for:
- Corporate Appearances
- Speaking Engagements
- Virtual Events
- Moderated Q&A Sessions
- Fireside Chats
- Meet-And-Greets
Bruce Temkin is a leading expert consultant and speaker on customer experience. He has worked with hundreds of large organizations on defining and accelerating their customer experience journeys. He is also the Chairman and co-founder of the Customer Experience Professionals Association (www.CXPA.org).
Bruce writes the popular blog Customer Experience Matters (ExperienceMatters.wordpress.com) where he regularly posts on topics such as customer experience branding and leadership. As managing partner of Temkin Group (www.TemkinGroup.com) Bruce leads the company's research and consulting efforts dedicated to transforming customer experience within large organizations. Temkin Group also publishes ratings of companies including its Temkin Experience Ratings (www.TemkinRatings.com).
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