Amy S. TolbertSpeaker and Booking Agent Information

She is principal of Effecting Creative Change in Organizations (ECCO International), which specializes in increasing individuals’ productivity and organizations’ profitability through e-learning, technology and facilitated learning.

Addressing diversity and multicultural issues, cross-cultural training, and managing a diverse workforce, Dr. Tolbert has researched multicultural competencies needed for today’s global organization. She has authored a book, Reversing the Ostrich Approach to Diversity: Pulling your head out of the sand, a timely answer to the renewed urgency for actionable diversity information. The tool presents five, simple concepts for diversity awareness, which focuses on 5 key concepts. The Ostrich book also has been translated and distributed in Saudi Arabia and China. In other arenas, she is known as the co-author of The Princess Principle: Women helping women discover their royal spirit. She has also co-authored and presented the Discovering Diversity Profile, a popular self-assessment tool, at the American Society for Training and Development (ASTD) International Conference and the Inscape (formerly Carlson Learning) Publishing International Conference. She has presented nationally and internationally at the International Human Resource Development Organization Conference; the International Management Development Organization; the “Quality Workforce,” a national conference co-sponsored by ASTD, and has been invited to present at the 2005 National Speakers Association (NSA) National Convention on diversity. She developed the Integrating Diversity Profile, which assesses key areas for organizations to focus their time and energies regarding diversity efforts. As a result, she is a Certified Speaking Professional (CSP) with NSA as well. The CSP is the speaking profession’s international measure of experience and skill. Fewer than 10 percent of the speakers who belong to the International Federation for Professional Speakers hold this professional designation.

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