Ryan Minton Biography

Ryan Minton is a customer and employee experience expert, keynote speaker, and bestselling author based in Delray Beach, Florida. With over 20 years of experience as a senior executive for hospitality giants like Hilton, Marriott, and InterContinental Hotels Group, Minton has a proven track record of driving record-breaking revenues and fostering dynamic teams. His keynotes focus on creating workplace cultures where employees thrive, leading to exceptional customer experiences. He authored the bestselling book “Thanks for Coming in Today” (2018), which provides strategies for building customer-centric enterprises by empowering staff. Recognized as one of the world’s top speakers in Hospitality and Customer Experience by Global Gurus, Minton also sits on the Newsweek Expert Forum and Forbes Business Council. His engaging presentations, filled with actionable insights and storytelling, are tailored for leaders and teams across industries.

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