Rob Siefker Biography

Rob Siefker is a senior manager for the customer loyalty team at Zappos.com, where he has spent his entire career since joining in January 2004. He started as a temporary call center employee and has been instrumental in growing the team from 30 to 485 employees. Siefker is a passionate advocate for the Zappos brand and is dedicated to creating a world-class culture within the company. He has been a guest speaker at conferences for IQPC, Frost & Sullivan, and Marcus Evans, as well as at Purdue University's Center for Customer-Driven Quality. Siefker earned a BA in history from Santa Clara University in 2002 and is a Denver native.

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