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Norm is a recognized authority in developing leaders who deliver results and increase business value. His current writing, speaking and consulting work relates to making intangibles tangible by building organization capabilities that measurably impact market value. This involves new perspectives, tools and roles for line executives and Human Resources professionals.
He is co-founder of RBL, Inc. which is a collective of well-known and broadly experienced management educators and consultants. Representative clients include Ford, Glaxo-Smithkline, Hallmark, Harley-Davidson, Intercontinental Hotel Group (IHG); Intel, National City Bank, Nike, StorageTek and Zurich Financial.