Michael Schrage Biography

Michael Schrage's research, writing, and advising work for the MIT Sloan School's Initiative on the Digital Economy focuses on the "behavioral economics" of models, prototypes, and metrics as strategic tools for managing "innovation risk" and opportunity. He is the author of the award-winning book 'The Innovator's Hypothesis' [MIT Press 2014], as well as the book 'Who Do You Want Your Customers To Become?' [Harvard Business Review Press 2012] and [Harvard Business Review Press 2000], respectively. MIT Press will publish its next book, "Recommender Systems," this year as part of its "Essential Knowledge" series. For businesses all around the world, he's led design workshops and executive education programs on innovation, experimentation, and strategic measurement.' He's a pioneer in the field of'selves ware' technologies, which he coined, and which are meant to enhance characteristics, attributes, and abilities of productive people. The current study focuses on the interaction between 'network effects'-driven innovation, such as recommender systems, and corporate human capital building. His work with Google, McKinsey, and the Sloan Management Review on the "future of KPIs," digital "performance management" dashboards and machine learning continues on that topic, i.e. what happens when "important measurements" become "software agents." This study, which is part of a global project called "Strategic Measurement," has received a lot of attention. These efforts resulted in cooperation and co-sponsorship with Deloitte for a study on the "future of workforce capabilities and design." He's particularly interested in how 'expertise,' 'guidance,' and human 'agency' will co-evolve in the future as technology grow "smarter" than the humans who use them. Prudential, Pfizer, Microsoft, PwC, BASF, SNCF, ZF, Amazon, Mars, BT, Google, Raytheon, Edmunds, and Embraer are among the consulting and innovation/experimentation/KPI clients. He's done non-classified research on cyber-conflict, complex systems procurement, and other topics for the US Department of Defense [Office of Net Assessment] and the Center for Strategic and International Studies (CSIS). He formerly served as the executive director of the Merrill Lynch Innovation Grants Competition for doctorate students throughout the world, which he created as a Merrill Lynch Forum Innovation Fellow. He's been a prominent and top-trafficked writer on the Harvard Business Review site, and he's an angel investor in many digital media and machine learning start-ups. His work has appeared in peer-reviewed journals such as the Sloan Management Review, Fortune magazine (where he was a writer), the Financial Times, The Wall Street Journal, the Nikkei Asian Review, the CACM, and others.

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