Frances Frei
Senior Associate Dean and Professor of Service Management at the Harvard Business School; Best-Selling Author

Michael D. Smith is a Professor of Information Systems and Marketing and the Co-Director of the Initiative for Digital Entertainment Analytics at Carnegie Mellon University. An expert in the use of analytics in the entertainment industry, Professor Smith was recently selected as one of the top 100 "emerging engineering leaders in the United States" by the National Academy of Engineering.
He is celebrated as a captivating speaker, has earned two Best Teacher Awards at Carnegie Mellon, and is a frequent speaker at conferences and internal executive gatherings worldwide.
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Looking to book Michael D. Smith for your next event? As a Professor of Information Systems at Carnegie Mellon, Author, Michael D. Smith brings a powerful story and engaging presence to corporate events, conferences, leadership programs, charity galas, and special appearances. Speaking fees for Michael D. Smith vary based on event location, type, and duration. Speaker Booking Agency offers transparent pricing and will provide a detailed quote tailored to your event needs. To check availability, request a quote, or learn more about booking Michael D. Smith, contact Speaker Booking Agency at 888-752-5831 or submit a booking request.
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Senior Associate Dean and Professor of Service Management at the Harvard Business School; Best-Selling Author
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