Mark Hordes Biography

Mark Hordes is a senior business adviser and consultant, as well as a well-known global professional services business consultant, business author, and senior services executive advisor. He has consulted with companies all around the world over the past 25 years and has been highlighted in business journals and newspapers, as well as interviewed on radio and television. S-Business: Reinventing the Services Organization, co-authored with James Alexander, was released in October 2003. Mark also won The Association for Service Management International (AFSMI) Writers Award for best business services sales piece in 2001 for his feature article, Best Day, Every Day, Rules for the Road to Getting to Yes in Selling Professional Services. Mark has experience as a consultant, executive, Big Five partner, executive vice president of professional services, international consulting vice president, and strategic adviser to U.S. and global businesses. Mark is a Thunderbird alumnus of the American Graduate School of International Management, the world's top-ranked international management business school. He also has a BS from the University of Houston and an MBA/MS from Aurora University. He has spoken at over 200 corporate events and industry gatherings as a keynote business conference speaker.

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