Lisa Ford Speaker and Booking Agent Information

Lisa Ford is a speaker with over 20 years of experience presenting to businesses, associations and government. She speaks throughout the United States and internationally on topics of customer service, leadership, team issues and change. Lisa is best known for her work in the areas of customer service. She is the author of the videotape series How to Give Exceptional Customer Service, the #1 selling business tapes in the U.S. for over 3 years. Her other videos and audiotapes include: Developing a Customer Retention Program, Building a Customer Driven Organization: The Managers Role and Personal Power. Lisa Ford's recent book is Exceptional Customer Service Going Beyond Good Service to Exceed the Customers Expectations.

Lisa designs content personalized to the audience and issues they face. She has also customized numerous videos for clients to use in their ongoing education efforts. Lisa Fords experience includes working with Pfizer, Viacom, Edward Jones, CSX, Kaiser Permanente, Mortons of Chicago, Citgo, American Gas Association, American Diabetes Association and American Veterinary Medical Association.

Contact a Speaker Booking Agent to inquire about Lisa Ford speaker booking, speaking fee details, and availability.