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Jay Curry is a thought leader in the CRM community. He is author of the bestselling book The Customer Method. Most recently he is focused on Customer Experience Management.
Jay is a popular and professional speaker, featuring a witty, interactive style. He gets his audiences involved with brief workshop exercises and quizzes bases on the subject of discussion.
Jay is an international speaker, having addresses audiences all over the world: China, India, Croatia, Dubai, Saudi Arabia, and various venues in Europe and South America.
He is currently on the advisory panel of CRMguru.com and is Senior consultant of The Customer Experience Factory. He holds a Bachelors degree in English and a Masters degree in Communications from Boston University.