Jack MitchellSpeaker and Booking Agent Information

His first book, Hug Your Customers, was a Wall Street Journal bestseller and received rave reviews in The New York Times. It was endorsed by Jim Nantz of CBS Sports, author Ken Blanchard, and Warren Buffett who said, "It's a gem. I wish everyone at Berkshire would follow his advice - we would own the world." Mitchell's second book, Hug Your People, shares a business blueprint to drive success and achieve greater satisfaction at work.

A passionate and enthusiastic public speaker, Mitchell has keynoted at over 250 events for such corporations as Morgan Stanley, Condé Nast, Payless, Nike, Starbucks, Wells Fargo, Luxottica Group, Harvard University, and Columbia University. His personalized speeches provide specific techniques to get to know and better service customers, hire employees and make them happy and productive, and run a successful family business that passes from generation to generation. He has appeared on NBC's Today Show and Kudlow & Cramer as well as on numerous radio shows and in online and print articles. He has been quoted in national magazines as a customer service and management leadership expert and was listed as one of Inc. magazine's "26 Entrepreneurs We Love."

Jack Mitchell obtained his BA from Wesleyan University in 1961 and his MA from the University of California-Berkeley before joining the family business. He holds a number of community leadership awards from the Anti-Defamation League, the menswear division of UJA-Federation of New York, and Sacred Heart University. He is on the board of the Yale Cancer Center and the board of trustees of Greenwich Hospital and is an executive in residence at the Columbia University School of Business.