Curt Coffman
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Available for:
- Corporate Appearances
- Speaking Engagements
- Virtual Events
- Moderated Q&A Sessions
- Fireside Chats
- Meet-And-Greets
Curt Coffman spent 22 years at The Gallup Organization and served as its Global Practice Leader for employee and customer engagement consulting. Coffman has consulted with many Fortune 100 and 500 companies, and his work has spanned the Western Hemisphere, Europe, Asia and the Middle East. His mission is to help organizations understand the key characteristics of a positive, productive, customer-oriented work environment. His research and consulting insights help organizations measure and manage workplace and customer conditions that show linkage to business outcomes.
In the past 10 years, Cut Coffman has presented to thousands of groups on the topic of creating great places to work and their impact on individuals, families, organizational growth and creating engaged customers. His research and thoughts have been published in BusinessWeek, Chief Executive magazine, CIO Magazine, The Economist, Fast Company, Fortune, the Harvard Business Review, the Harvard Management Update, Inc. magazine, the International Journal of Management Reviews, Microsoft Executive Circle, The New York Times, USA Today, the Wall Street Journal, the Washington Post, and Business Today (India). With John Fleming and Jim Harter, Coffman recently published an article on Gallup's HumanSigma model - a management approach that assesses, manages, and improves the quality of the employee-customer encounter - in the Harvard Business Review (July/August, 2005).
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