Bill Quiseng Biography

Bill Quiseng, Chief Experience Officer @ billquiseng.com, is a published author, blogger, and professional speaker who specializes in customer service, associate engagement, and leadership. Bill's blog contains advice on how to enhance your company's customer service. His Facebook page and tweets are your best bet for getting practical advice, insight, and inspiration from a variety of sources to help you enhance your personal customer service performance. Bill has worked in the luxury resort and club industry for almost thirty years. He was most recently the general manager of The Inn at Bay Harbor - A Renaissance Golf Resort in Bay Harbor, Michigan, where he worked for eleven years. The Inn won the Renaissance Hotels North America Savvy Service Award, the Food and Beverage Service Excellence Award, and the Customer Service Overall Award during his tenure. In addition, Travel+Leisure Magazine named The Inn at Bay Harbor one of the World's Best Hotels, and Golf Magazine named it the first and only Gold Medal Award premium resort in Michigan. The Marriott International Spirit to Serve Award, Renaissance Hotels General Manager of the Year, Marriott International Leadership Excellence and Sales Excellence Awards, Petoskey Chamber of Commerce Mission Award, and the American Hotel Motel Association's Pearson Award for Excellence in Lodging Journalism are just a few of Bill's accomplishments. He continues to speak at Chambers of Commerce, hospitals, private enterprises, financial institutions, high schools, community colleges and universities, and trade groups about customer service.

As a renowned expert and highly sought-after speaker, Bill Quiseng's expertise is in high demand. To book Bill Quiseng for your next event, conference, or workshop, please contact our speaker booking agency. Our experienced team will work closely with you to understand your specific needs and help secure Bill Quiseng's participation. With our professional guidance and seamless booking process, you can ensure a memorable and impactful experience for your audience. Don't miss the opportunity to engage your audience with Bill Quiseng's compelling insights and inspire positive change within your organization. Fill out the booking request form to take the first step in securing Bill Quiseng for your next speaking engagement.